Careers at Pet Partners®
Updated:  January 14, 2015

Do you have a passion for animals and people?  Do you believe in the healing benefits of human-animal interactions?  Pet Partners may be the place where you can find career fulfillment.



Director of Personal Giving & Foundations

Program Manager
Senior Accountant

Director of Personal Giving & Foundations

Bellevue, WA

Pet Partners is a 501c3 non-profit organization that is the national leader in demonstrating and promoting positive human-animal therapy, activities, and education. We are looking for an accomplished Director of Personal Giving & Foundations to join our dynamic team of talented professionals and dedicated volunteers.

The Director of Personal Giving & Foundations is a full-time position reporting to our President  & CEO, and is responsible for identifying, planning, directing and implementing income producing strategies in partnership with individuals and foundations to successfully achieve measurable annual and multi-year goals and objectives.

Key responsibilities of this position:
     • Creates and manages annual departmental budgets and develops plans to attain financial growth in the areas of:
              › Direct Mail
              › Online Giving
              › Sustainer Giving
              › Annual Giving
              › Major Giving (in conjunction with President / CEO)
              › Planned Giving
              › Workplace Giving
              › Foundations   
     • Serves as relationship manager for a prescribed group of active and lapsed individual donors. In addition, coordinates donor assignments for other leadership staff and volunteers.
     • Successfully staffs volunteers and board members for solicitations including campaign committees.
     • Expands the Caring Community (planned giving donors) through personal visits and mail strategies.
     • Grows the annual fund through the Delta Giving Society.
     • Creates a roadmap for growth of unrestricted revenue through integrated marketing.
     • Leads a staff team for impactful donor stewardship
     • Works collaboratively, effectively and creatively with other members of staff and volunteer leadership.
     • Sets and meets fundraising objectives, evaluates results, and develops corrective strategies as needed.
     • Develops and implements methods and procedures for monitoring projects such as preparation of records of expenditures and research findings, progress reports, in order to inform management of current status of each project.
     • Ensures donor databases are maintained and updated on a consistent basis.
     • Supervises Development Associate.

Qualifications of the ideal candidate include:
 
     • Bachelor's degree or equivalent; and a minimum of five years related experience and/or training; or equivalent combination of education and experience.
     • Expert knowledge of current and evolving trends in major gifts giving, solicitation and comprehensive campaigns. 
     • Proven success in asking for and closing major gifts and building and maintaining long-term relationships with fundraising constituents
     • Extensive knowledge in the broad menu of fundraising strategies.
     • Experience with donor database management (Raiser’s Edge, SalesForce preferred).
     • Proven record of developing successful internal and external relationships with volunteers, staff, donors and community partners.
     • Proven record of successful management of staff and volunteers.
     • Proven ability to successfully manage large financial responsibilities.

The complete job description as well as the Knowledge, Skills and Abilities necessary to be successful at this position can be viewed here.

Position:  Full-time, Exempt; general hours 8:30am – 4:30pm, M-F; based at our headquarters in Bellevue, WA with travel to other locations in the United States. 

Compensation and Benefits:  Salary commensurate with experience.  Pet Partners does not cover relocation expenses.
 
Pet Partners offers a competitive benefits package including medical, dental and vision benefits, a 403b plan, life insurance, long-term disability, paid sick leave, vacation, holidays and staff appreciation days. Dependent medical benefits are offered at employee’s expense.

A background check will be conducted on the selected candidate(s).

How to apply for this position:
To apply, please submit a cover letter referencing the job title and resume by 5pm, January 30, 2015 to lindad@petpartners.org (send as attachment) or mail to:
     Pet Partners
     Attn: Linda Dicus
     875 124th Ave NE, Suite 101
     Bellevue, WA  98005

No phone calls please. No recruiting assistance desired.




Program Manager

Bellevue, WA

Pet Partners is a national 501c3 human-services organization dedicated to improving people’s health and well-being through positive interactions with animals.  Pet Partners is seeking a detail-oriented, tech-savvy, creative, and self-motivated team player who will be responsible for driving quality and efficient customer service and overseeing volunteer engagement to Pet Partners therapy animal program volunteers – approximately 11,000 across all 50 states.

In addition to the daily management of a team of three staff, this position oversees process improvement and documentation as well as the resolution of sensitive issues. The Program Manager engages directly with volunteers through project management and facilitation. The Program Manager will also have the opportunity for creativity and program development in designing a volunteer recognition program.
   
Essential Duties and Responsibilities:
     •    Improves customer service quality results by continual evaluation of processes, procedures and policies that support handers, instructors and evaluators in excellence.
     •    Suggests methods to improve operations, efficiency and service to volunteers and implements change as needed.
     •    Drives implementation of new CRM system as it pertains to volunteer registration, including the creation of thorough internal process documentation.
     •    Facilitates volunteer engagement opportunities, such as work groups, webinars and visiting groups, through comprehensive project management.
     •    Provides direction to staff and documentation as needed so that customer service issues are responded to in a timely, efficient, consistent and knowledgeable manner
     •    Acts as an escalation point for sensitive issues; uses appropriate judgment in resolving problems, responds as needed via phone, email or in person.
     •    Oversees and participates, when needed, in the review of incidents and complaints ensuring thorough documentation and consistent processes.
     •    Designs and implements a volunteer recognition program leveraging available technology.
     •    Performs work on weekends and evenings as needed to meet applicable deadlines.
     •    Performs other duties as assigned.

Supervisory Responsibilities:  This position manages three employees.  Responsibilities include interviewing and hiring; training, planning, assigning, and directing work; appraising performance; recognizing and disciplining employees; addressing complaints and resolving problems.
 
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 
     •    Exceptional customer service skills.
     •    Exceptional interpersonal, verbal (including phone work) and written communication skills.
     •    Strong process documentation and project management skills with exceptional attention to detail
     •    Ability to work effectively as an individual contributor and team member.
     •    Demonstrated initiative and ability to work effectively and efficiently with minimal direction.
     •    Aptitude for creative problem solving and openness to innovation and dynamic change.

Education/Experience: 
     •  Bachelor’s degree and minimum of three years of customer service related responsibility and minimum of three years supervisory experience; or equivalent combination of education and experience.
     •    Experience with and intermediate knowledge of a CRM such as SalesForce.
     •    Staff management, including performance feedback and coaching.
     •    Intermediate knowledge and skills of PC operation and software including MS Word, Excel, Outlook and PowerPoint.
     •    Experience or training in instructional design or technical writing, a plus

Position:  Full-time, Exempt; general hours 8:30am - 4:30pm, M-F, based at our headquarters in Bellevue, WA

Compensation & Benefits:  Salary commensurate with experience. Pet Partners does not cover relocation expenses.

Pet Partners offers a competitive benefits package including medical, dental and vision benefits, a 403b plan, life insurance, long-term disability, paid sick leave, vacation, holidays and staff appreciation days. Dependent medical benefits are offered at employee’s expense.

A background check will be conducted on selected applicant(s).

To review the full job description in a pdf format, click here

To apply, please submit a résumé and cover letter via email to marymargaretc@petpartners.org by 5:00pm on January 30, 2015.

No phone calls please. No recruiting assistance desired.



Senior Accountant
Bellevue, WA

Pet Partners is a national 501c3 human-services organization dedicated to improving people’s health and well-being through positive interactions with animals.  Pet Partners is seeking a detail-oriented, tech-savvy, creative, and self-motivated team player who will be responsible for administering all aspects of the accounting function, including accounts payable, accounts receivable, payroll, general ledger, inventory tracking, and month end close.
  
Essential Duties and Responsibilities:

      •    Processing daily accounting transactions related to AP, AR, payroll, GL, cash, and inventory.
      •    Creating journal entries, maintaining schedules and supporting calculations, performing month-end reconciliations, and investigating variances in accounts to ensure accuracy and timeliness in financial reporting.
      •    Coordinating year-end activities including the annual audit and 990 preparation (supporting audit schedules, footnote support, and variance analysis and related research);
      •    Assisting with the preparation of the annual 990 filing, including expense allocations, supporting schedules, and related research and analysis.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  The successful candidate will have the ability to work independently, show initiative, provide leadership, prioritize multiple projects, meet deadlines, and thrive in a fast-paced diversified workplace.   Experience with nonprofit accounting standards, financial statement preparation, footnote disclosure and 990 nonprofit tax return preparations is highly preferred. 

Education/Experience:
      •    Bachelor’s Degree in Accounting/Finance/Business required.
      •    Three plus years of experience in nonprofit accounting.
      •    Working knowledge of nonprofit accounting standards.
      •    Experience with a CRM and/or project accounting a plus.
      •    Proficiency with Great Plains strongly preferred.
      •    CPA a plus, but not required.

Special Knowledge, Skills, and Abilities:
      •    Self-starter and experienced problem solver.
      •    Excellent verbal and written communication skills required.
      •    Strong time management and organizational skills.
      •    Ability to independently manage deadlines, expectations, and workload.

Position:  Full-time, Exempt; general hours 8:30am - 4:30pm, M-F, based at our headquarters in Bellevue, WA

Compensation & Benefits:  Salary commensurate with experience. Pet Partners does not cover relocation expenses.

Pet Partners offers a competitive benefits package including medical, dental and vision benefits, a 403b plan, life insurance, long-term disability, paid sick leave, vacation, holidays and staff appreciation days. Dependent medical benefits are offered at employee’s expense.

A background check will be conducted on selected applicant(s).

To review the full job description in a pdf format, click here

To apply, please submit a résumé and cover letter via email to shannonh@petpartners.org by 5:00pm on January 16, 2015.

No phone calls please. No recruiting assistance desired.




 

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